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At AM Specialty Insurance Co., Nishad Lad, head of data and software development, has been placed at the forefront of transforming the Dallas, Texas-based
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Why Organic Mentorship Is Insurance's Best Retention Tool
6+ day, 5+ hour ago (205+ words) Feedback Is a Gift Professionals rarely leave an organization as a whole. Rather, they leave specific managers who fail to invest in their daily progression. To retain young talent, managers must maintain close contact with junior team members to build…...
Viewpoint: Commercial P/C Talent Gap 5 Years On—Are We Asking the Right Question
1+ week, 2+ day ago (1075+ words) For more than four decades, I have worked across the commercial property/casualty insurance ecosystem. Over those years, I have watched our industry attract people, develop underwriters, transfer knowledge, promote talent, lose experienced practitioners, and adapt as the way we…...
AIG Executive Chair and Former CEO Zaffino Set to Exit for Palantir
1+ week, 3+ day ago (423+ words) AIG said early Wednesday that its former chief executive officer and current executive chair Peter Zaffino will be leaving the board effective Sept. 15 to join Palantir Technologies Inc. as global head of financial services. Zaffino had just transitioned to the…...
Auto and Home Insurance Consumers Getting Used to Using AI: JD Power
2+ week, 1+ day ago (590+ words) “Just as we’ve seen with the internet and mobile apps, AI is rapidly becoming a critical conduit to key policy shopping, research and account management decisions among auto and home insurance customers,” said Tony Soloman, director, insurance intelligence at JD…...
The retention engine hiding in the field
3+ week, 2+ day ago (405+ words) This article is part of a sponsored series by Cotality. Loyal, content customers are worth their weight in gold, literally; acquiring a new customer costs five to 25 times more than retaining an existing one, according to Harvard Business Review. Executive…...